HOSPITAL VALET PARKING & GREETER SERVICE Curbside’s Valet parking staff extends quality care beyond the doors of the healthcare institution to the moment of arrival and departure. Since our hospital valet parking service staff has direct contact with a high number of patients and visitors, making a positive first and last impression is critical. Recruiting and training talented customer service professionals who truly enjoy helping others has been the foundation for our success. Significant effort is placed to ensure our Hospital Valet Parking staff has a thorough knowledge and understanding of the emotional states and needs of the healthcare customer. Our healthcare valet parking service attendants put patients and visitors at ease at the front door staging areas by performing their standard duties and also the following: • Greet patients & visitors with a smile • Open and close hospital & vehicle doors • Providing information and directions • Offer help with wheelchairs, car seats, items, etc. • Hold umbrellas during inclement weather • Control the flow of traffic to eliminate congestion • Keep the area clean and free of debris • Be additional eyes and ears for security • Hailing taxicabs as needed • Problem solving – jump starts, flat tires, lock-outs, etc. Curbside Hospital Valet Parking Services Overview For those institutions just looking to improve image and create a hotel-like atmosphere, Curbside provides hospital greeters or and ambassadors who handle all customer service related functions with the exception of parking cars. Not convinced? Click here for a mini-presentation to learn more about our hospital valet parking services.

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